Callivera · An industry-ready agent for your business
Route candidate calls and employer inquiries without automated hiring decisions or application-status guesses.
Where customers slip away today
Recruiters waste hours calling people who don't meet basic requirements. Manual phone screening at an early stage is extremely inefficient.
Coordinating meetings between a candidate and a client manager requires multiple calls. Every schedule change triggers another cycle of calls and emails.
Due to workload, agencies often fail to inform applicants about their status. This builds a negative employer image and discourages talent.
A defined solution, not an empty builder
Start with an industry workflow: questions, intake details, and clear boundaries. Tailor knowledge, hours, and human handoff to your business.
You approve the scope. The agent does not invent prices, availability, or outcomes.
Recruitment agencies / Incoming calls
Callback details, the reason for calling, and a next step for your team.
Ask for the vacancy reference and whether the caller needs a recruiter callback or wants to share interview availability. Avoid unnecessary CV history during reception. Use the same relevant administrative questions for every applicant rather than screening by accent or personal characteristics.
300 included minutes · €0.39 per extra minute.
What to prepare first
This selection compares the offer; it does not save or activate an agent. AI Receptionist: €149/month, 300 minutes. Outbound and chat: scope and pricing confirmed separately.
„Hello, I'm calling about the warehouse worker ad, is the offer still active?”
Agent: Hello! Yes, the offer is active. Do you have current forklift certifications?
Your team gets: The agent verifies a key competency before passing the lead to the recruiter.
„I was told I moved to the next stage, when can we talk to the recruiter?”
Agent: Congratulations! Our recruiter has slots available tomorrow at 10:00 AM or 2:00 PM. Which works for you?
Your team gets: The agent books a slot in the recruiter's calendar without delay.
„Hello, I had an interview two weeks ago and haven't heard back, what's happening?”
Agent: I'll check that for you. The process is still ongoing, and the client plans to decide by the end of the week.
Your team gets: The candidate receives information, reducing uncertainty and repetitive questions.
„I can't make it to tomorrow's 12:00 PM interview, can we reschedule?”
Agent: I understand, no problem. I can offer a slot on Thursday at the same time. Does that work?
Your team gets: The agent instantly updates the meeting calendar.
„Hello, we are looking for a firm to recruit for 20 IT positions, who can I talk to?”
Agent: That sounds like an interesting project! Please provide your company name – our development director will call you back.
Your team gets: The agent identifies a valuable B2B business inquiry.
„I forgot to ask, should I bring my employment records to the interview?”
Agent: Yes, please bring copies of your records and language certificates if you have them.
Your team gets: The agent provides organizational instructions to the candidate.
Know what you are buying
Choose the agent’s job. Define intake fields, questions, urgent situations, and the person who handles exceptions.
Your services, service area, hours, contact rules, and approved answers. Missing information goes to your team.
Review mistakes, opt-outs, unavailable slots, and human handoff. Activate services only after verifying connections.
Recruitment phone reception should route a caller to the appropriate recruiter using a vacancy reference or employer inquiry type. AI can record interview availability and callback details. It should not rank candidates, infer suitability from voice, disclose another applicant’s information or promise hiring outcomes. Application status needs an authorized, identity-verified process.
Ask for the vacancy reference and whether the caller needs a recruiter callback or wants to share interview availability. Avoid unnecessary CV history during reception. Use the same relevant administrative questions for every applicant rather than screening by accent or personal characteristics.
Collect the company name, broad role category and contact person for a hiring-service consultation. Staffing capacity, fees and time-to-hire require a recruiter’s review. A captured brief does not mean the agency accepted a search mandate.
Record requested time windows and notify the assigned recruiter through an approved process. Preserve the existing interview until a change is confirmed. Do not reveal interviewer contact details or other candidates’ schedules.
Illustrative script, not a real call.
Candidate
I need to change my interview for vacancy 42.
AI receptionist
I can record a change request for the recruiter. Which alternative times work?
Candidate
Thursday afternoon.
AI receptionist
Your original time stays unchanged until the recruiter confirms. What is your callback number?
Approve business knowledge, data handling and routing rules. Test phone, calendar and staff handoff with fictional data. Saving a draft agent does not activate live calls.
Quite the opposite – candidates complain most about a lack of contact. A Callivera agent provides immediate interaction and answers questions recruiters often don't have time for, improving the Candidate Experience.
The agent doesn't replace the recruiter in assessing soft skills or culture fit. It only handles repetitive, technical tasks like screening for certifications or scheduling, freeing the recruiter for deep conversations.
We configure the agent using specific industry vocabulary (e.g., IT, logistics). If a candidate uses a term the agent doesn't know, the system notes it and asks for clarification or routes the topic to a specialist.
Data security is a priority for us. The agent collects data only as needed for the process and according to your procedures. Consents are recorded, and overall GDPR compliance remains your responsibility under your own procedures and data-processing agreement.
The agent answers only from the offer, prices and rules you approve.
We check common and difficult questions with fictional data before anyone calls.
We test when the agent stops and who receives the case.
The number and calls go live only after you agree.
Free implementation consultation
No setup on your side. We'll get in touch, review your phone workflow, prepare the agent on approved knowledge and launch only after you approve.
AI Receptionist from €149/month · 300 min included
Recruitment agencies get daily calls from candidates asking about application status and from clients reporting new openings, many outside office hours. Callivera's AI receptionist answers these calls, and our team deploys it once you submit an inquiry through the form.
Candidates often call in the evening after work to ask about their application status or job details, while agency clients want to quickly report a new opening. The AI receptionist answers these calls, responds based on information the agency has approved, and books a call with a recruitment consultant instead of sending the caller straight to voicemail.
The agent identifies which recruitment process the question relates to, collects the candidate's details, and forwards the inquiry to the consultant who knows that process. It does not decide whether to invite a candidate for an interview or assess their suitability; that always remains with the recruiter running the process, after reviewing application documents.
If an agency wants to call back candidates from its database about a new opening, or remind clients about an open vacancy, that outbound calling service is scoped and priced separately. The agent only contacts people who agreed to such contact, confirms current details and interest, and books a call with a consultant, respecting opt-outs from further calls.
We'll prepare this agent for your business.
Send an inquiryMost candidate calls come in the evening and on weekends, outside standard recruitment office hours. The AI receptionist works 24/7, capturing these inquiries as they arrive and passing them to consultants on the next business day, so the agency does not lose touch with engaged candidates or urgent client requests.
The process starts with an inquiry through Callivera's form. Our team works with you to define the types of inquiries the agent handles, what process information it can share, and who receives each inquiry. We configure and test the agent, launching only after your approval. The Recepcjonista AI plan costs 149 €/month including 300 minutes, with extra minutes at 0.39 €. Outbound candidate calling and chat are quoted separately.
Recruitment processes change often, so the agent relies only on the list of currently open vacancies and the rules your team has provided, not on guesses or general labor market knowledge. If a candidate asks about a process that is already closed, or about details requiring identity verification, the agent routes the call to the right consultant instead of giving an uncertain answer, reducing the risk of sharing outdated information.
A candidate calls on a Saturday morning asking whether their application for a sales specialist role has been reviewed. The agent asks for their name and the job title or reference number from the posting, then checks whether that process is on the list of currently active recruitments the agency has provided. If the process is still open, it explains that a recruitment consultant will follow up the next business day; if the process is already closed or requires checking documents, it forwards the request directly to a consultant rather than offering a default answer. The call takes only a few minutes and gives the candidate feedback without waiting until Monday.
In large-scale recruitment projects, like hiring for logistics or production, agencies receive hundreds of applications. The first stage usually involves simple questions about availability, driver's licenses, or certifications. A Callivera AI receptionist can perform hundreds of these screening calls simultaneously. The agent verifies basic criteria and only pushes candidates meeting the requirements further into the system. This allows recruiters to start their work with a list of pre-verified individuals, drastically shortening the time to fill a position and reducing agency operational costs.
Scheduling meetings is one of the most frustrating parts of a recruiter's job. Frequent rescheduling, overlapping meetings, and the need for constant confirmations eat up time that should be spent on sourcing. An AI agent integrated with team calendars manages this process autonomously. It can suggest open slots to a candidate, send SMS confirmations, and remind them of the interview an hour before the start. In case of a cancellation, the agent can instantly offer the slot to someone else on the waitlist, maximizing recruiter efficiency.
'Ghosting' candidates is a common problem in the HR industry. Failing to answer status questions or being unreachable by phone can hurt an employer brand. An AI voice assistant helps make sure every candidate gets a response – whether it's about process status, office location, or required documents. Even if the selection process is still ongoing, information like 'a decision will be made by Thursday' is valuable to the candidate. Callivera helps agencies maintain high responsiveness with less load on the team.
This page also answers:
Use your assumptions, not someone else’s promises. Compare potential customer contribution with the offered plan cost.
An estimate, not a forecast or ROI guarantee. Contribution is revenue minus the cost of serving that customer. Setup, other services and taxes are not included.
Your estimate appears when all four values are entered.
€149/month · 300 minutes included · €0.39 / extra minute
Review required information, staff ownership and automation boundaries before making a decision.
Vacancy references make routing faster without judging the applicant. Do not infer employability from voice, accent, age or volunteered personal circumstances. A change request should reach the recruiter with the existing interview preserved.
A reference number alone should not unlock feedback or another candidate’s schedule. Define authorized recipients and a callback path when identity cannot be established. Test a caller asking on another person’s behalf.
Count routed inquiries and recruiter-confirmed changes. Do not publish hiring conversion from a list of callbacks. Review missing vacancy references and whether candidates understood which meeting time remains valid.
